Privacy Policy

Who We Are

Our website address is: https://edprevent.com.

To begin with, you can explore our Services to discover how we improve plant reliability through specialized solutions such as Engineering Dynamics Services.

In addition, we provide expert training. You may visit our Training Courses page for a full overview, or go directly to our Precision Laser Shaft Alignment Training for details on this specialized program.

Audience

Personal information submitted through our Site or Services is governed by this Privacy Policy.

The Operator or Processor

In certain cases, when contracted by another company such as your provider, we only render services. We do not make decisions about your data. Therefore, please refer to that company’s Privacy Policy.

As the Controller or Responsible Party

On the other hand, when you deal with us directly, this Privacy Policy applies. You do not need to provide personal information unless you engage with us (for example, subscribing to our newsletter or enquiring about Services). However, if you use our Services, you must provide further information as detailed here.

What Is Personal Information?

Personal information includes:

• Information collected automatically when you visit our website

• Information collected when you engage our Services

• Information collected on submission

• Optional information you provide voluntarily

Additionally, we may collect non-personal information, such as:

• Anonymised data

• De-identified data not linked to individuals

• Statistical data

• Publicly available information

Audience Contact

If we act as Data Controller, you can reach us at: Engineering Dynamics – General & Data-related Email: info@edprevent.com

How We Process Personal Information

We process data for specific purposes, with legal bases and storage periods defined.

With Consent

For instance, we process data with your consent for:

• Electronic communications (mailing list, contact forms, emails)

• Website analytics (IP address, bounce rate, device info, etc.)

• Promotional campaigns (information you volunteer to participate)

You may withdraw consent at any time.

By Contract

Furthermore, we process data to fulfil contractual obligations. This continues during the contract and for a defined period after.

Legitimate Interest

In addition, we process data when necessary, proportional, and respectful of your privacy. Examples include:

• Monitoring and improving our Services and Site

• Keeping systems secure and free from abuse

• Sending surveys or direct communications

Where We Process Data

We may store and process information outside your country. Consequently, some regions may offer fewer rights. By submitting information, you agree to cross-border transfers. Our primary region for storage is South Africa.

Who Else Accesses Your Information

We share data with service providers for hosting, marketing, and operations. They must comply with our standards and protect confidentiality.

Moreover, with your consent, we may share data with other companies or allow cookies managed by third parties.

When required, we may share information with law enforcement or courts. We may also act to protect our rights or those of others.

Importantly, we never sell your information. Contracts prevent providers from using your data for their own benefit.

Processing of Data

We process data only to provide Services or operate our Site. Employees follow confidentiality agreements and privacy laws.

Additionally, we may use or hire service providers. They only process data as needed. Written agreements ensure compliance and security.

If providers change, you may reasonably oppose the appointment. We will address objections case by case.

To safeguard your data, we implement technical and organisational measures. At your request, we assist with compliance obligations.

Finally, when Services end, we delete personal data unless law or retention rules require otherwise.

Breach Response

If a breach occurs, we assess risks and report promptly to authorities, controllers, and affected parties. At the same time, we cooperate with you to investigate, mitigate, and remediate.

Your Rights

You may request access, rectification, or deletion of your data. You may restrict or object to processing.

Likewise, you may withdraw consent at any time. If deletion is approved, we erase all data except what law requires us to keep.

Submit requests at: info@edprevent.com

Updating Your Information